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Each item is lovingly hand made in my home office in Decatur, AR and quality checked once finished and before shipped. Due to the hand crafted nature, no two pieces are exactly the same. Each item will have unique differences or quirks.
Great care is taken to ensure that photographs and descriptions are a true representation of the products so that you receive items that you are happy with, however, please bear in mind that colors may appear differently on screens and slight variations may occur.
Returns
I hope you are completely happy with your Cheeky Chic Crafts purchase but if you are not satisfied, please feel free to contact me at [email protected] and we can discuss the issue and come to an agreement on how best to address it.
Because each item is handmade, items will not be accepted for refund due to a change of mind or lack of care.
In the unlikely event that there is a fault with the product, it needs to be returned for inspection in its original condition, unused and unwashed with all the original labels, packaging and proof of purchase within 14 days of receipt. If the goods do not reach us in this condition then your right to a full refund may be affected. Postage will only be refunded if the item is found to be faulty; otherwise the cost of returning the goods will be the responsibility of the buyer.
If required, please contact me for the return address stating the issue and when and where the product was purchased. Please notify me within 7 days of receipt if you are unsatisfied with your product for any reason.
When returning an item, it is recommend that you use a recorded service as I'm not responsible for items that are lost or damaged in the shipping process. Items remain your responsibility until they reach me.
Cheeky Chic Craft Items
If an item is custom ordered to specific size or color then it is not eligible for a refund. Please bear this in mind when ordering.
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